Business Excellence Awards

Chilliwack Chamber Business Excellence Awards

Every year, the Chilliwack Chamber of Commerce, organizations, employees, and business owners join together to honour and celebrate business excellence in Chilliwack. 

The Business Excellence Awards publicly recognize outstanding businesses, organizations, and individuals that demonstrate excellence in business and a passion for the community.

Join us on January 27, 2024, in showing our respect and appreciation for the local businesses that make Chilliwack an amazing place to live, work, and play!

Presented By

chilliwack chamber of commerce
chilliwack economic partners
bannister automotive
odlum brown
zacharias vickers llp

2023/2024 Award Finalists

These businesses have demonstrated exceptional dedication, resilience, and a commitment to excellence in their respective fields. The caliber of nominations was truly amazing, and the selection process was incredibly challenging.

If you are not a finalist this year, we want to emphasize that all nominations are a testament to your business’s commitment to excellence. We encourage you to continue the good work you are doing in the Chilliwack community and look forward to future nominations for your organization.

Dining Excellence, Retail Excellence, and Recreation and Leisure Excellence awards will be announced at our December Chamber Connections. One of the three winners will become our Service Excellence Winner, announced at BEA!

Thank you for your ongoing support, and we look forward to celebrating with you as we honor these extraordinary finalists and name the winners of this year’s Business Excellence Awards!

Agriculture Excellence

Business of the Year Large 25+ Employees

Community Impact

Environmental Stewardship

Innovation

Not For Profit

Retail Excellence

Business Leader of the Year

Business of the Year Small Under 25 Employees

Dining Excellence

Indigenous Business of the Year

New Business of the Year

Recreation, Leisure and Hospitality

Award Categories

Agriculture Excellence

For a Chilliwack farming or food processing business that has distinguished itself and shown leadership by promoting the betterment of agriculture and food production in our community.  This award will be presented to a business that has made outstanding contributions to the advancement of agricultural production and/or food processing in Chilliwack, be it plant or animal products.

Business of the Year Under 25 Employees

For a Chilliwack business employing 25 employees or less that has demonstrated outstanding overall business success and made achievements in the areas of Innovation, Business Growth, and Community Involvement.

This award is presented to a business that has been in operation for three years or more. This award recognizes businesses that have made significant contributions to the economic health of the community, including financial contributions, business growth, the introduction of new or innovative product(s) or service(s), employee development, has a sound business practice, and excellent customer service.

Business of the Year 25+ Employees

For a Chilliwack business employing 26 or more employees that has demonstrated outstanding overall business success and made achievements in the areas of innovation, business growth, and community involvement.

This award is presented to a business that has been in operation for three years or more. This award recognizes businesses that have made significant contributions to the economic health of the community, including financial contributions, business growth, the introduction of new or innovative product(s) or service(s), employee development, has a sound business practice, and excellent customer service.

Business Leader of the Year

For a Chilliwack business professional has demonstrated exceptional success in the ownership or management of a local business through leadership, exemplary customer service, and community engagement. Over the year this individual has accomplished outstanding achievements and made a broad and substantial impact on our community.

Community Impact

For a Chilliwack business that prides itself on having a positive impact on the Chilliwack community through positive interactions with partners and organizations, purposeful relationships with non-profits and support services within Chilliwack, and creating a positive influence on a minority or disadvantaged group in our community. This is not about the amount of money sponsored at events or through donations, it is about a commitment to the betterment of our community through strategic partnerships and unique initiatives.

Dining Excellence Award

The Dining Excellence Award is presented to a restaurant that has made an outstanding contribution to Chilliwack’s culinary landscape. They set standards for creating dining experiences that delight the senses.  The restaurant inspires others through creativity, knowledge, and passion as well as practices the highest standards of food quality and safety.

Environmental Stewardship

The Environmental Stewardship Award is presented to an exceptional Chilliwack business that exemplifies leadership and commitment to sustainable business practices and initiatives, demonstrated by: Sustained reduction or improved efficiency in waste outputs, energy usage, or environmental impact of their operations; Projects, programs, processes, systems, technologies or employee engagement to reduce the environmental footprint of your business.

Indigenous Business of the Year

For a business that is at least 51% Indigenous owned and operated, in recognition of their business achievement, entrepreneurial spirit, and commitment to the community. This award celebrates the accomplishments of the Chilliwack Indigenous business sector and its contributions to the economy of our community; businesses like this one, increase the employment of Indigenous People and provide learning or training opportunities to the Indigenous People and businesses.

Innovation Award

The Innovation Award is presented to a Chilliwack business to recognize development and growth through the creation or use of unique technology, products, methods, or service, demonstrated by: Use of science and/or technology to create a business that is original or unique; Creation of new or existing processes, products or services that enhance their business and/or customer experience; High degree of originality, creativity and/or experimentation to design and realize the innovation.

New Business of the Year

For a Chilliwack business that has been in operation for at least 1 year but no more than 3 years, and which has demonstrated outstanding success, innovation, and entrepreneurialism in this new venture. Businesses cannot win this award more than once.

Non-Profit of the Year

For a Chilliwack charitable or non-profit that has made a significant contribution to the overall health and livability of Chilliwack; this can include improvements to the economic, medical, educational, or financial health of individuals in our community, benefit the underserved, under-represented or disaffected members of the community, or provide educational opportunities for greater quality of life to those in need. Nominees must be registered charities and have a high quality of treatment of employees and members of the public.

Service Excellence Award

The Service Excellence Award is presented to one of the three winners of the following awards; Dining Excellence, Retail Excellence and Recreation and Leisure to recognize their outstanding dedication and achievement to service excellence and customer/guest satisfaction, demonstrated by: Commitment to exceptional service standards that consistently exceed customer/guest expectations; Proficiency in meeting or exceeding the changing needs of customers/guests; Preservation of high service standards through effective staff/team training and development; An exceptional “wow factor” when dealing with customers/guests, partners and stakeholders.

The Recreation, Leisure & Hospitality Excellence Award

This award is presented to a business or organization which has made a difference in the development of tourism in our area, offers unique programming or activities, exemplifies customer service, innovation and creativity and will continue to demonstrate excellence in the field.

The Retail Excellence Award

The retail excellence award is presented to a retail business that exemplifies excellence in performance, customer service, leadership, innovation, management and marketing. It is widely respected throughout Chilliwack for its achievements and community engagement.

Eligibility and Award Criteria

In order to be eligible for a nomination in any of the categories you must:

  • Have been in business for a minimum of 1 year in the City of Chilliwack or surrounding area
  • Possess a valid business license in the City of Chilliwack or surrounding area.
  • Demonstrate a proven sales record.

Anyone is able to nominate a business or business person and nominees do not have to be a Chamber member. 

Finalists must have a valid business license.

Business Excellence Awards FAQs

Nominations

The nominations for the 2023/24 Business Excellence Awards will be open from September 5th to October 13, 2023.
Nominees will be contacted for further information.

How do I nominate a Chilliwack business or Chilliwack business person?

Fill out the nomination form to recognize a Chilliwack business, Chilliwack business person, or to shine a spotlight on your own business success story.

The nomination form should take between 5-10 minutes and we ask that you select answers to the drop-down questions to the best of your knowledge.

We also ask that you provide a brief description of why the business or business person is deserving of a nomination. This could be in the form of a personal experience, insight into the business/person that is deserving of recognition, and so forth.

No. No preference is given to businesses who are Members of the Chilliwack Chamber. The Business Excellence Awards, although hosted by the Chilliwack Chamber, celebrates all local businesses and business leaders who contribute to the economic growth and health of the community.

You have a choice whether to keep your nomination anonymous or whether to include your name.
The business(es) or business person(s) you nominate will not know who nominated them.

After the nomination deadline, ALL nominees will be contacted and asked to complete a short submission form which will provide them more detailed information about their business for consideration by the Judging Committee. Not all nominees will be short-listed for interviews.

There is NO limit to the number of businesses/business persons you can nominate in each category.

Finalists

Recognized as a business that made significant contributions to the economic health of the community in your respective industry.

I represent a business that was nominated and I filled out a form outlining my business for further consideration in the Judging process. What happens next?

If you or your business has been selected as a finalist by the Judging Committee, you will be contacted by a sub-committee of judges from the business community to schedule an interview.

Finalists in each respective award category will be recognized at the Business Excellence Awards – attended by 500+ local businesses and community leaders – as a business that has made significant contributions to the economic health of the community.

As a finalist, you will also enjoy:

  • Being featured in our multi-media campaign as one of the Business Excellence Awards Finalists
  • A commemorative “Business Excellence Awards Finalists” badge to place on your website and use in marketing materials

Winners

Winners of the Chilliwack Chamber’s Business Excellence Awards will:

  • Receive an engraved award at the Business Excellence Awards Ceremony and have a maximum of two minutes to speak upon receiving their award
  • Be featured in our multi-media campaign as a Business Excellence Awards Winner
  • Receive a “Business Excellence Winner” badge to place on their website and use in marketing materials
  • Receive a professional award photo with your team and our sponsor of your award

Nomination and Judging Timeline

September 5th – September 29th, 2023: Nominations for 2023/23 open.

October 13th, 2023: Deadline for Nominee Submission Form and copy of your Chilliwack business license.

October 16th – October 27th, 2023: Nominee Submission Forms reviewed by the Judging Committee, a scoring matrix will be used to guide the process and determine our finalists.

November 1st, 2023: Judge interviews begin to determine winners.

December 19th, 2023: At our December Chamber Connections, Dining Excellence, Retail Excellence, and Recreation and Leisure Excellence awards will be announced! One of the three winners will become our Service Excellence Winner, announced at BEA! We will follow it with a social media live post.

Once the Finalists are determined, 30+ judges in teams of 3 will review the nominations, questionnaire submissions, and scores, and conduct an interview in person with the finalists. Each team will converse and determine a winner for two categories.

January 27th, 2024: Business Excellence Awards Gala Event held at the Chilliwack Cultural Centre.
*Please note that winners are determined by the Judging Committee, not by online voting system or by number of nominations.

FAQs

Can businesses or individuals nominate themselves?

Yes, self-nominations are welcome.

Varies by award, but minimally one year in operation for all.

 Surrounding areas (Greendale, Rosedale, Cultus Lake, Yarrow) are all welcome.  Members of the Chamber from other communities are also welcome (for ex. Aggasiz)

Yes, you need to have proof of a valid business license from the City of Chilliwack.

Finalists and winners are decided by the independent Judging Committee

Yes, you may self-nominate or be nominated in as many categories as deemed qualified. Judges may use their discretion to identify the most suitable categories for businesses to be placed.

After 2 consecutive wins in a row, you will be asked to move to the judging panel of that award for two years prior to winning again.  You can still be considered in other categories if applicable.  You may also be asked to assist in presenting the award.

Yes.

Yes.

Unlimited

Yes, as we have 30+ judges and teams of 3, the teams will be selected based on no conflicts.

Yes.

Yes, as the independent Judging Committee is not comprised of Chamber staff or Board Members.

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